A resident waits at a GDNBEA service centre on Monday as his new residence card is processed.
The General Directorate of Nationality, Borders and Expatriate Affairs (GDNBEA) at the Ministry of Interior (MoI) has started issuing new Residence Cards instead of Residence Permit (RP) stickers in the passports of residents.
“The new residence card holds several security features that should not be tampered and cannot be faked as well as it carries data of the card holder,” said Brigadier Mohamed Saleh al-Kuwari, head of the Residence Division at GDNBEA.
“The advantages of the new system include speedy completion of transactions because passports are not needed for sticker printing,” he explained.
The official was of the view that the number of customers visiting the GDNBEA service centres will decrease dramatically as they could renew the RP online and choose the delivery service through Q-Post.
“The GDNBEA and Q-Post are working in co-operation to deliver the cards through mail to the customers who renew the RP online,” he said.
Captain Abdullah Khalifa al-Mohannadi from the technical office of the GDNBEA said the new method was implemented following long-term research.
“A set of services will be delivered through the new card in the near future,” he explained.
In case of any damage to the residence card, it should be surrendered for reissue with the same fees. But if the card is lost while the holder is abroad, a lost report should be published, the authority concerned abroad informed and the relevant documents brought to Qatar to issue a new card. The person will be granted a return visa through the request of the employer. If the card is lost inside Qatar, a new card will be issued once the loss is reported to the authority concerned.
Hamad al-Kuwari, head of the Premium Customers Division at Q-Post, said that an agreement has been concluded with the MoI to start the delivery of residence cards to companies and individuals.
“Almost 4,000-8,000 cards will be delivered daily to companies and individuals,” he said. The agreement is similar to the one Q-Post has with the General Directorate of Traffic to deliver driving licences and vehicle registration cards processed through Metrash2 service.
Q-Post has three types of delivery services. The first is a monthly subscription of QR1,500 for companies having 1,000 to 10,000 workers. The second system is delivery of cards with a fee of QR100 for every 10 cards, while the third is for one to four cards at QR20 per card.
The cards are delivered within 24 hours inside Doha and 48 hours elsewhere in Qatar at present. “We are trying to deliver the cards on the same day,” the Q-Post official added.