SSS OFW Hotline

State-run Social Security System (SSS) has launched its overseas Filipino worker (OFW) Contact Center Unit (OFW-CSU), which will start operating next month. The new SSS unit will handle direct contact points for OFWs to allow for a more differentiated servicing and faster resolution of their SSS concerns. For its initial operations, the OFW-CSU will provide dedicated e-mail support and local call services from 6:00 am to 10:00 pm on weekdays. In addition, a special assistance desk will be available at the SSS main office in Diliman, Quezon City for walk-in transactions of OFWs. OFWs and their families in the Philippines can reach the OFW-CSU by e-mail at ofw.relations@sss.gov.ph or through their service hotlines, (02) 364-7796 and (02) 374-7798. (CSL)

(Source: Manila Bulletin, September 22, 2014)