By Samuel Medenilla
The International Trade Union Confederation (ITUC) has partnered with a local labor group, Public Services Labor Independent Confederation (PSLINK), to design and test a new web tool, which will allow migrant workers to rate the performance of their recruitment agencies.
“We are looking for ways to make the recruitment process more transparent so one way of doing that is listening to worker’s experiences themselves. This (the new app) will allow other migrant workers to benefit from the experience of other workers,”Roque said.
The labor leader said the app will have functions similar to popular travel site, TripAdvisor, but it will rate recruiters, instead of hotels and tourist destinations.
She said the app will also have complaints mechanism, wherein users will be directed to appropriate government agencies to submit their negative review about a recruitment agency.
PSLINK said the project is expected to be simultaneously launched in the Philippines, Nepal, and Indonesia before the end of year.
“It (the app) is probably 85 percent complete. We are just translating its questionnaire to local languages,” Roque said.
Roque said the app will be available in several languages including Filipino and English.
The initiative is supported by the International Labor Organization (ILO) as part of its Fair Recruitment Project, which seeks to provide better recruitment practice for migrant workers.
“This will provide migrant workers with access to reliable information and services and will serve as a platform for migrant workers to share their stories or their certain indicators rate their recruitment experience,” ILO Fair Recruitment National Project Coordinator Hussein Macarambon said.